Jobs

Come Work with us!

We are seeking talented, creative and experienced people to join our growing team! If you want to use your tech expertise to help world-renowned nonprofits advance their missions, this may be the place for you. We serve clients around the world and offices located in Washington, D.C., the San Francisco Bay area and London.

Engaging Networks does not discriminate on the basis of race, religion, national origin, color, sexual orientation, gender identity, sex, age, veteran status, or disability. Women, minorities, people with disabilities and veterans are strongly encouraged to apply.

About Engaging Networks

Engaging Networks is a fast-growing, global software company with main offices in Washington, DC and London, and with team members based in Toronto, Boston, San Francisco, Perth, Australia and other locations. Our team is excited about what we’re achieving together as an independent, values-driven company, and even more by what we are helping our 400+ nonprofit clients to achieve, using our constantly improving technology. We’ve created a fun and energetic work environment that is focused entirely on helping our clients and their missions to succeed. This focus, and our team’s determination to keep innovating, has produced recent strong growth in our business averaging 30% or more each year, and excellent client retention.

A growing number of the world’s most respected nonprofits have chosen the Engaging Networks integrated software platform to power their online fundraising, advocacy, digital marketing, peer-to-peer, events, membership, e-commerce and data management. These inspiring organizations include Amnesty International, Human Rights Campaign, PETA, Oceana, Humane Society of the United States, The Nature Conservancy, National Wildlife Federation, Big Brothers Big Sisters America, National Geographic Society, Greenpeace (across 30 countries), Human Rights Watch, Ocean Conservancy, International Medical Corps, American University, Veterans of Foreign Wars, Center for American Progress, Canadian Red Cross, UNICEF Canada and Cancer Research UK — just to name a few.

Current Openings

Job Description

Engaging Networks seeks an energetic individual to engage with our business team to build a product vision, and then to lead our agile delivery team as a scrum leader. The ideal candidate has direct product management experience. They will help manage the design, development, and delivery of sophisticated and powerful software for non-profits, using an agile development methodology.

You will work on the continuing build-out of our eCRM platform, which is used by more than 400 of the world’s top nonprofit organizations for email, marketing automation, online fundraising and advocacy, as well as for events management, e-commerce, membership and data management. You will help to lead a dynamic development team that uses Java, Javascript, AWS, Oracle and other technologies, and you will apply your project management experience to bring these technologies to the product.

Responsibilities

  • Maintain a close working relationship with the product owner, scrum team, and other stakeholders, such as account team members and support staff.
  • Lead working session meetings to discuss scope, schedule and requirements with product owners
  • Help Product Owner with prioritization, risk management and scope
  • Manage product quality, releases and delivery
  • Conduct all scrum ceremonies, including sprint planning, stand ups, sprint reviews and retrospectives
  • Perform continuous and active backlog grooming
  • Calculate ongoing team capacity and velocity
  • Act as a mentor, to ensure development teams work toward the core scrum principles of collaboration, prioritization, team accountability and visibility
  • Establish shared product vision across the development team, as well as with the product owner — and lead product execution

Requirements

  • Minimum of three years experience in a scrum leader, project manager, or product manager role for a software development team
  • Experience performing project tracking (milestone completeness throughout the development process) and reporting relative-to-task completion dates, dependency effects, problem anticipation, schedule conflicts, and assignment to appropriate staff for resolution
  • A record of coordinating the work of multiple project team members, to ensure projects meet deadlines
  • Hands-on experience leading multiple scrum teams in a variety of contexts (different team sizes, different organizations, remote development and QA team)
  • A history of continuous education, including recently, in scrum; this includes training, conferences, user groups, self-study, etc.
  • First level scrum leader certification (PSM I, CSM) preferred
  • Knowledge of other Agile methodologies such as Kanban
  • Experience with agile techniques: user stories; continuous integration; continuous testing; continuous delivery
  • Expertise with JIRA, Confluence, and GSuite for documentation
  • Excellent written and verbal communication skills
  • Highly skilled in team facilitation, conflict resolution, implementing best practices, team empowerment and creating a culture of transparency

Compensation and Benefits

Compensation is $80,000 to $95,000 (£57,500 to £68,000), and increases depending on location, experience and proven abilities. Engaging Networks also offers an ample health, dental and vision plan, as well as paid vacation, paid parental leave and other employee benefits that vary according to whether you’re located in the USA, Canada, the UK or elsewhere.

Women and minorities are encouraged to apply. Engaging Networks does not discriminate on the basis of race, religion, national origin, color, sexual orientation, gender identity, sex, age, veteran status or disability. We and strive in our hiring practices to give equal opportunity to all qualified job applicants, and value diversity among our team members.

If you are interested in applying, please send a resume/CV to careers@engagingnetworks.net with a subject line of “Project Manager / Scrum Leader.” Please also include a statement describing why your specific abilities and professional experience make you a good fit for this opportunity.

Job Description

We seek a Cybersecurity Analyst with experience in implementing and maintaining a secure Web/E-Commerce platform. The Cybersecurity Analyst will be involved in the development, implementation and daily monitoring of SIEM and other monitoring tools supporting a distributed computing environment utilizing multiple computing technologies. The Cybersecurity Analyst will also be responsible for triaging and responding to any data protection or data security-related events.

Responsibilities

The Cybersecurity Analyst is responsible for:

  • Implementing and maintaining security policies and controls (e.g. CIS, malware, anti-virus, PCI, remote access).
  • Cybersecurity work related to operating systems, application, security, logging and monitoring, compliance controls, remediation and patch management.
  • Understanding IT infrastructure and networking, to be able to identify and respond to security incidents with the help and guidance of senior personnel.
  • Monitoring of system configuration to ensure that the system is operating effectively. Resolve any issues and problems, following documented procedures and playbooks.
  • Fully understanding the back-end architecture of the Engaging Networks Platform to be able to answer security design and other security related questions included in RFI’s and Questionnaires or Security audits conducted by clients and prospects.
  • Maintain current PCI Level 2 Compliance and assist in process of achieving PCI Level 1 Compliance.
  • Working with the Data Protection team to maintain and improve data protection compliance. Tasks may include collaborating in the creation and implementation of policies.
  • Other duties as assigned.

Requirements

  • Minimum three years of documented Cybersecurity experience (including control implementation, assessments, monitoring and documentation).
  • COMPTIA Security+, ISC2 SSCP (or CISSP) or other industry recognized certifications.
  • Knowledge of virtualization and containerization ecosystem, as well as tools such as Docker, AWS AMI and VMWare.
  • Knowledge of PCI DSS regulations and audits, in an e-Commerce environment.
  • Experience implementing and monitoring security controls in distributed environments.
  • Desire and ability to continually and independently learn and explore new tools and technologies.
  • Ability to work in an agile, collaborative environment.

Compensation

Compensation is competitive for this position, and will depend on qualifications and experience.
Women and minority candidates are strongly encouraged to apply. Engaging Networks does not discriminate on the basis of race, religion, national origin, color, sexual orientation, gender or gender identity, age, veteran status or disability. We strive in our hiring practices to give equal opportunity to all qualified job applicants.
Please email your resume, and a message that specifically addresses why you are right for this opportunity, to careers@engagingnetworks.net. Please specify “Cybersecurity Analyst” in the subject line.

Chloe Green is a copywriter and digital campaigner with almost a decade of experience in the charity and political sectors. She’s delivered campaigns, copy and consultancy for a raft of good eggs including Anthony Nolan, the National Union of Students, St Mungo’s, and Hillary for America. She was Social Media Manager at the Labour Party between 2016–2019 and now she’s Head of Creative with the lovely team at Forward Action. She leads on fundraising emails, UX copy, and all creative facilitation. She’s an expert in email list growth, digital strategy, organic and paid-for social media, and digital mobilisation.

Rachel founded the specialist charity web agency, Rechord, in 1999. Between 1999 and 2012 they created hundreds of different web applications for organisations in the UK and internationally.
In 2013 she became the 'Donor Whisperer' and focused on helping small to medium-sized non-profits to reach new donors and activists and from there increase their income. She uses a unique process that combines the benefits of consultancy with capacity building.
Her clients include Traidcraft Exchange, the Overseas Development Institute, Jubilee Debt Coalition, the Leprosy Mission of England and Wales, Tax Justice UK, The Canary, Humanity and Inclusion, the Anti-Tribalism Movement, BRACE, New Family Social, Arseh Sevom - and that's just the last year.
She also feels weird writing about herself in the third person.

Ellen is Campaigns Manager overseeing national and local campaigning at the MS Society. She has worked at the MS Society for 2 and a half years, with roles at Scope and Guide Dogs prior to this.

Hannah is Senior Campaigns Officer at the MS Society, working on their local campaigning programme, Local Action for MS and also on social care and carers. She’s worked at the MS Society for a year and a half, and was previously at the MND Association and National Voices.

Executive Director of C6 Digital, London based agency

Emily has worked at Guide Dogs for the Blind Association since 2019, working on a range of campaign areas to empower people with vision impairments to live the life they choose. Prior to this, Emily working in parliament and severed as a borough councillor.

Brani Milosevic ia a digital consultant and coach at https://www.digitalleadership.ltd/
She helps individuals, teams and organisations to learn how to seize the opportunities offered by digital and navigate its challenges.
Brani set up the Digital Leadership Forum, is an NCVO trainer, a CharityComms mentor and a qualified executive coach.

Rhiannan Sullivan is the Vice President of strategy and partnerships of social action network, Care2.com. Over the past 10+ years, she has worked with hundreds of UK and EU charities helping them grow and develop their digital fundraising programmes. Prior to working for Care2, Rhiannan worked at then political campaigning agency Blue State Digital, a global leading digital strategy agency who has helped many organisations build and engage online communities, clients included political and advocacy campaigns, non-­‐profit organisations, cultural institutions and global consumer brands.

Calum manages social, email and some digital campaigns at CPRE, and is CPRE’s expert Engaging Networks user, working on development and helping other teams make the most of the platform. Happiest working on campaigns for change or rambling around in the countryside.

Brandon Fuller is Engaging Networks alumni and owner of Raise the Roots, a digital agency that has supported over two dozen organizations on Engaging Networks - helping them to maximize their digital engagement using this powerful platform. He previously managed global online advocacy campaigns for the Pew Charitable Trusts and has worked in the nonprofit community for nearly two decades.

I joined the Woodland Trust in 2018 and now lead on policy and engagement campaigns working to improve protection, restoration and high quality creation of woods and trees. Prior to campaigning for trees, I worked in Peterborough, tackling fuel poverty in the community. I care deeply about the climate and nature crises and the many, intersectional impacts and solutions. Endlessly inspired and energised by the dedication and passion of our supporters and the public who take action time and time again.

Hannah Mudge is Digital Innovation Manager at The Leprosy Mission England and Wales and has had the privilege of seeing the 147-year-old international development charity evolve over the last decade, from sending out its first online fundraising appeal to achieving record levels of income despite the challenges faced since the start of the pandemic. She is based in Peterborough and enjoys running, cooking and reading in her limited spare time when not parenting two lively boys. During 2020 she added ‘homeschooling’ to her skillset although what Ofsted rating she would achieve is probably best left to the imagination.

I am a campaigner in the Woods Under Threat team at the Woodland Trust. My role is to help protect ancient woods and trees from damaging developments across the UK. Ancient woods and trees are irreplaceable, so we work hard to stop any further loss of these precious habitats and ensure they are protected for the benefit of people and wildlife.

Matt Strong is the Campaigns and Engagement Officer for the Ramblers.

He has recently run campaigns on increasing the number of new green walking routes in some of our biggest cities, including London and Manchester. He has also been leading on the Ramblers’ campaigns work around the Environment Bill. Matt has a background in politics after spending a decade as an elected councillor on Manchester City Council and having previously worked for two Members of Parliament and a political party.

Claire Warner is a former charity Fundraising Director & Senior Leader, turned Culture & Wellbeing consultant.

It was in trying to throw herself back into her beloved Fundraising Director role after 12 months' treatment for aggressive breast cancer, that Claire realised the focus & memory loss and heart condition side effects she'd been left with after her treatment, plus the life-changing experience of the illness itself, meant (guttingly!) a 300% commitment, 50+hours a week Fundraising Director role was no longer an option.

On looking into what others do in this situation, Claire discovered the field of workplace wellbeing, the research work of Prof Cary Cooper, the Gallup Organisation and Simon Sinek, and hasn't looked back since.

In 2018, Claire created her own piece of research into the wellbeing of fundraisers and when it concluded in 2019, over 700 fundraisers had taken part. The results of the research were used to further inform and refine the work Claire does with organisations and individuals in the charity sector.

In 2020 Claire won the Best Digital Leader Award at the Social CEO Awards and in 2021 curated the first Charity Wellbeing Summit.

Today, Claire works on organisational culture and wellbeing projects with charities and offers coaching and mentoring programmes to sector professionals.

Becky has spent the last decade building people power and people-powered movements to hold the most powerful to account for a fairer, more just, and cleaner future.
She helped build 38 Degrees UK into a movement of over 1 million citizens and led many of the biggest campaigns. As part of OPEN’s senior team, she helped build and sustain a network across 19 different countries, by supporting, coaching, and building fast-growing digitally facilitated organisations.

She's currently Senior Strategist at The Sunrise Project leading the Global Banks Program and building grassroots activism on finance around the world. She’s on the board of Skiftet, Sweden’s biggest online campaign community and Left Foot Forward in the UK.

Andrew Taylor-Dawson is Development Manager at Liberty, where he leads on member and support engagement. He has been in fundraising for around 13 years. In this time he has worked in the human rights, homelessness and social justice sectors as well as having been a freelance consultant.

He has held board positions with Global Justice Now and the adoption support organisation We Are family.

Rebecca is a Digital Project Manager, who recently led the redesign and redevelopment of The Children's Society's website.

Rebecca worked closely with senior stakeholders, subject matter experts, and digital agencies to create a new platform that demonstrates the organisation's refreshed vision, mission and brand. There has already been astounding results in the 6-months since launch.

I have worked as a web developer for about 20 years and for Which? since 2015, primarily on their WordPress sites. This has involved integration with a variety of different APIs, most recently the Engaging Networks API, along with the creation of APIs to allow sites to talk to one another.

Glyn Thomas is a digital strategist and web developer. He built his first website in 1997 and has been working in digital communications since 2002.

For the past 12 years, Glyn has almost exclusively worked with charities and non-profit organisations. Almost all the projects he works on are focused around campaigning, fundraising or supporter recruitment, and often a mixture of all three.

Now based in Berlin, Glyn works with organisations in the UK, Europe and North America.

Rhian is the Strategic Programme Manager for Physical Activity at Versus Arthritis. Alongside Sport England under the Richmond Group ‘Movement for All’ programme, Rhian is co-developing a long-term, sustainable programme to support those living with Musculoskeletal conditions to increase their physical activity levels and improve their quality of life. Rhian has over 15 years’ experience of supporting people with long term health conditions to become more active. She is passionate about prevention, working in partnership and using an effective knowledge base to create impactful change at scale.

Having gotten his start organizing with anti-war veterans and working as Sala Labs, Sales Engineer, and Partner Manager, Bryan now brings his expertise to non-profit and mission-driven clients as 4Site Studios Director of Digital Strategy. Specializing in challenging and complex projects, Bryan works with each client to craft holistic approaches tailored to goals, budget, and outcomes.

Mary Margaret Callahan is the Chief Mission Officer for Pet Partners, where she is responsible for leading mission delivery including the therapy animal program and grassroots advocacy program. She joined Pet Partners in 2013 and has worked to establish the organization as both an influencer and a resource within the animal-assisted intervention (AAI) and human-animal bond (HAB) community. In 2018 she was named one of PetAge Magazine’s Women of Influence. Mary Margaret lives on a small farm outside Seattle with her husband, daughter and menagerie of animals including dogs, cats, guinea pigs, chickens, goats and miniature donkeys.

Joe Derry Hall is a freelancer working on creative digital and communications. His interests include tech innovation, upending power and reimagining different futures. Joe has been the winner of a Mozilla Creative Media Award and the joint winner of a BAFTA digital award. He was previously in-house in campaigning and communications roles at Amnesty International, the Climate Coalition, the Ecocide campaign, Save the Children, Scope and others. He is one of the initiators of Right Way Up, an experiment to create a radical, practical new vision for the social change sector.

Anna Chowcat is the Digital Manager at Refuge and oversees the charity’s digital function and output. Since joining Refuge, Anna has been instrumental in introducing a number of digital engagement programmes including digital campaigns, bespoke email supporter journeys and user friendly donate/campaign pages. Before joining Refuge, she has worked in digital engagement and campaign roles at The Labour Party and Leonard Cheshire Disability.

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